Introduction
Shri Maa Vaishno Darbar (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make donations, book poojas or consultations, or purchase products from our store.
1. Information We Collect
When you interact with our website, we may collect the following information:
Personal Details: Name, email address, phone number, postal address, PAN (for donation receipts/80G), and other details you provide during donations, bookings, or purchases.
Payment Information: Payment details (processed securely by our payment gateway partner Razorpay). We do not store your card, UPI, or bank account details on our servers.
Usage Data: Information such as IP address, browser type, device information, and pages visited on our website.
Communication Data: Messages you send through contact forms, emails, or WhatsApp.
2. How We Use Your Information
We use your information for purposes including:
Processing donations, pooja bookings, consultations, and product orders.
Issuing official receipts (including 80G receipts, where applicable).
Sending confirmation emails, updates, and temple event notifications.
Improving our website, services, and communication.
Complying with legal and regulatory obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information. Your details may be shared only with:
Payment Gateway (Razorpay): To securely process transactions.
Service Providers: Vendors assisting in website hosting, email delivery, or technical support.
Legal Authorities: If required by law or government regulations.
4. Data Security
We implement reasonable security practices to safeguard your information. While we strive to protect your data, no system can be guaranteed 100% secure.
5. Your Rights
You have the right to:
Request a copy of the personal information we hold about you.
Request correction of any inaccurate or incomplete data.
Opt out of receiving promotional or event-related communications.
6. Cookies & Tracking
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies through your browser settings.
7. Retention of Data
Donation and booking records (including PAN/address for 80G) may be retained as required by Indian law.
Other personal information is retained only as long as necessary for the purposes stated in this policy.
8. Third-Party Links
Our website may link to external websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated date.
10. Contact Us
For any questions or concerns about this Privacy Policy, please contact:
Shri Maa Vaishno Darbar
A-Block, Ansal Amantre, Harsaru, Sector 88A, Gurugram, Haryana – 122050
Email: [Temple Email ID]
Phone: [Temple Contact Number]